Bravoob Shipping Policy
Bravoob takes pride in offering reliable shipping solutions no matter where you reside. We ship globally, ensuring excellent service and dependability for every purchase.
Delivery Timeframes
Our delivery process includes two primary stages:
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Processing Time (24-48 Hours):
- Confirmation, adjustments, quality checks, and packaging of your order.
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Delivery Time (Approximately 7-12 Business Days):
- The time it takes for your package to travel from our international shipping hub to your destination.
Shipping Costs
We provide the following shipping services:
- Standard Shipping (with tracking): Free
- Package Protection: Included in all purchases for enhanced security.
Shipping Insurance Policy
To ensure safe delivery, we offer optional shipping insurance. Below are the details of the policy:
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Coverage:
Insurance safeguards your package against loss, theft, or damage during transit, up to the declared value at the time of purchase. -
Non-Refundable Policy:
Once purchased, shipping insurance cannot be refunded, regardless of shipment status or outcome. -
Claim Procedure:
For claims, reach out to our customer service team:- Within 7 days for damaged items.
- Within 14 days for lost shipments.
Submit all necessary documentation, such as proof of value and photographic evidence (if applicable).
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Exclusions:
Insurance does not cover delays, indirect losses, or damages that occurred prior to transit. -
Contact Us:
For inquiries or claims, email contact@bravoob.com.
By opting for shipping insurance, you accept these terms, including its non-refundable nature.
Track Your Order
Monitor your package in real time HERE.
Order Changes and Cancellations
Once an order is placed, it cannot be modified or canceled. Packaging and processing begin immediately upon order confirmation.